These devices are mostly those that run dated operating software (OS). The company discontinues support for these smartphones, forcing WhatsApp to stop working. Smartphone is datedĮvery year WhatsApp releases a list of devices that don’t comply with the platform’s privacy and security policy. If your account has been deleted, your only solution, in this case, is to create a new account. As long as your device has internet connectivity and WhatsApp installed, WhatsApp won’t delete your account. Whatsapp says that it does this to preserve users’ privacy and security. Whatsapp reserves the right to delete your account after 120 days of inactivity. If you’ve not used WhatsApp for a long time, it is possible that WhatsApp might have deleted your account. This could be another reason why WhatsApp is not working on your phone. Generally, you don’t have to update WhatsApp regularly to use the service, but it’s a good practice to make sure you’re on the recent versions of WhatsApp, so don’t face any issues. Click Whatsapp search result and tap on the UPDATE button to update WhatsApp.In case you want to manually update the app, here’s how you can do it: In case there seems to be a problem, check whether or not you are connected to mobile data or Wi-Fi before contacting your internet service provider. You can try running other apps or browsers to check if your internet is working. You have to be online to send or receive messages or calls through the instant messaging platform. It is possible that you’ve forgotten to enable the internet on your device or there are some issues with the connectivity, and that might be the reason WhatsApp is not working on your phone. Here’s a quick look at some of the reasons why WhatsApp doesn’t seem to be working on your phone: Here’s how you can check for updates on your Android mobile phone and iPhone.How to enable internet connectivity on your device.Why is WhatsApp not working on my phone?.
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